Importing new process won’t stop

Issue: When you import a new process that was initially created on a different PC, the status bar would keep loading and won’t close upon completion.

If you force close ABC Tracker and restart it, you will see the following error:


  1. Make sure that there are no spaces in your location path such as the space between “My” and “Documents” in (“C:/My Documents/ABCTracker/”).
  2. Make sure there are no odd characters such as “%, *, #, !, @, =, +, {, }, |”
  3. Make sure that there are no repeated names in the parent folders of the location path (e.g. “… /ABCTracker_1.21.1/ABCTracker/ …”  )
  4. If there are spaces or repeated names in the location path, try reinstalling ABC Tracker to a different location.

For detailed installation instructions, visit the Installation and Setup post.

How to install and setup the tracker program?

System Requirements                                

  1. 64-bit machine                                   
  2. Windows 7,8, 8.1, or 10                    
  3. Have atleast 4GB of RAM                  

Software Requirements

  1. Matlab [Link] – 2015a or higher
  2. Java [Link] – Windows x64 Version

Download Instructions

  1. Download the program. [Link to the download button page]
  2. Click on the file to take you to its location. (You can also find it in your Downloads Folder on your PC).
  3. By double clicking the file, it should display the file in a zip/extraction program; however, do not extract the file.
  4. Instead, drag/copy the file to a desired location on your PC.
    1. Important: Do NOT use complicated location paths or paths that contain spaces such as “C:My Documents/ABCTracker/” (Space between “My Documents”)
    2. Do NOT use location paths that have odd characters such as “%, *, #, !, @, =, +, {, }, |”
  5. Find the file and double click the file to open the ABC Tracker folder.
  6. Double click the ABC Tracker Application to open up the program.